Privacy Policy
Bocas Dive Center (“we”, “our”, “us”) operates a diving center and online booking system through this website. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and reservation forms.
Last updated: February 2026
Information We Collect
When you make a reservation or complete a form, we may collect:
Full name
Email address
Phone number
Date of birth
Nationality
Passport or ID number (if required for operations)
Emergency contact information
Diving certification details
Medical questionnaire responses
Payment-related information (processed via third-party providers)
Technical data (IP address, browser type, device information)
We only collect information that is necessary to provide our services safely and legally.
Medical Information
As a diving activity provider, we require participants to complete a medical questionnaire.
Medical information is collected solely for:
Assessing fitness to dive
Complying with international diving safety standards
Protecting participant safety
Legal liability compliance
Medical data is treated as confidential and accessed only by authorized personnel.
How We Use Your Information
We use your information to:
Process and manage reservations
Confirm bookings via email or messaging
Ensure diving safety compliance
Respond to inquiries
Meet legal and insurance requirements
Improve our services and website functionality
We do not sell or rent your personal data.
Payment Processing
Payments may be processed through third-party payment providers. We do not store full credit card details on our servers. Payment providers handle financial data under their own privacy policies.
Data Retention
We retain personal data only as long as necessary for:
Operational purposes
Legal compliance
Insurance requirements
Record-keeping obligations
Medical forms may be retained for liability and safety documentation purposes.
Data Sharing
We may share information with:
Dive instructors and operational staff (as necessary)
Insurance providers (if required for incidents or claims)
Legal authorities when required by law
Payment processors
We do not share personal information for marketing by third parties.
Cookies and Tracking
Our website may use cookies to:
Improve website functionality
Analyze website traffic
Remember user preferences
You can disable cookies in your browser settings.
Data Security
We implement reasonable administrative and technical measures to protect your information. However, no online system can guarantee absolute security.
Your Rights
Depending on applicable laws, you may have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data (where legally permitted)
Withdraw consent where applicable
To exercise your rights, contact us at:
Email: info@bocasdivecenter.com
Phone: +507 6348 9597
International Data Transfers
As we serve international clients, your data may be transferred or stored outside your country of residence. We take reasonable steps to ensure adequate data protection.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
Thank You for Understanding
If you have any questions about your booking or need to make changes, please reach out.